![]() It’s still important though to check if you can have an updated software to minimize bugs as well as incompatibility issues. We understand you have an old computer here so there may no longer be an update for its software. To fix the problem, follow our suggestions below. The most likely reason for your problem must be coming from the computer side as the “Window Explorer is not responding” error is a Windows error. I have gone into Disc Management on the PC and my phone is not listed. I have gone into my phone’s settings under Connections and turned on Phone Visibility, but whenever I try to transfer files, I still get “Window Explorer is not responding” or a message that the device isn’t working. ![]() Problem #1: Galaxy S8 can’t transfer files to Windows computer, keeps showing “Window Explorer is not responding” errorĮver since the Oreo update, I have been unable to transfer files from my Samsung Galaxy S8 to my PC - Windows 7. We also cover 2 other issues about the S8 so hopefully you’ll find this post helpful. ![]() In today’s #GalaxyS8 troubleshooting episode, we’ll answer one particular case. Many Android users often encounter an issue when moving files to their computer.
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